Each mineral is unique and special, so the item you receive may differ slightly from the image on the website.
When shopping at www.tavokristalas.lt, each customer and the quality product he/she purchased is given a 14-day return guarantee from the day of receipt of the product.
In order to return a quality product, you must notify us within 14 days from the day of delivery of the product to be returned by e-mail: [email protected], indicating your order number. The product cannot be damaged or otherwise damaged, it must be returned in its original packaging. Shipping costs are paid by the buyer.
The store undertakes to provide the buyer with an answer no later than within 10 working days from the date of receipt of the buyer's request.
The money to pay for the goods accepted by the Buyer, but later refused, is returned to the Buyer's account no later than 14 days from the day of returning the goods to the Seller, unless the Seller and the Buyer agree otherwise.
Every product in the online store www.tavokristalas.lt is provided with a 12-month warranty.